FLOOR A LIFETIME OF SMILES

35-YEAR LIMITED STRUCTUAL WARRANTY

Eligible Pravada engineered wood flooring is backed by a 35-Year Limited Structural Warranty from the date of original purchase under normal residential use. Coverage is subject to the terms, conditions, limitations, exclusions and remedies stated in this warranty, and requires installation and maintenance in accordance with the Pravada Floors instructions applicable to the specific product and finish.

Indoor relative humidity must be maintained between 30–50%, and room temperature between 65–75°F (approximately 18–24°C), in accordance with the applicable installation and maintenance requirements. These environmental conditions must be maintained year-round, including when the property is unoccupied.

This limited warranty applies only to the original purchaser at the original installation location and is non-transferable. Structural coverage does not include the surface finish. Eligible factory-applied UV-lacquer finishes are covered separately under the finish warranty described below. No voluntary finish or wear warranty applies to UV-oil, natural-oil or hardwax-oil finishes; otherwise eligible structural coverage remains available for those products.

ONCE INSTALLED, ALL PLANKS WILL BE CONSIDERED AS ACCEPTED BY THE INSTALLER AND/OR HOMEOWNER.

VISUAL APPEARANCE

The purchaser and installer must inspect all boards before installation and set aside any boards with visible defects or an unacceptable appearance. Concerns must be reported to the retailer before the affected boards are installed.

Wood naturally varies in colour, grain, texture and character. Natural features and intentional surface treatments consistent with the product’s specified grade and design are not manufacturing defects. These may include knots, mineral markings, grain variations, hand-scraped textures, wire brushing and distressing. Using flooring from the same production lot is recommended to improve visual consistency, although natural variation will remain.

Up to 5% of the supplied material may require selection, trimming or culling before installation because of grading variation or visible milling imperfections. This allowance does not authorize the installation of defective boards or exclude otherwise covered hidden manufacturing defects.

Installation constitutes acceptance of appearance and conditions reasonably apparent during inspection. It does not eliminate otherwise applicable coverage for manufacturing defects that could not reasonably have been identified before installation.

STRUCTURAL (JOINT INTEGRITY)

The 35-Year Limited Structural Warranty includes failure of factory-manufactured flooring joints caused by manufacturing defects under normal residential use, subject to the installation, maintenance, environmental and other conditions of this warranty.

Normal seasonal expansion, contraction and minor associated gapping do not, by themselves, constitute structural failure or a manufacturing defect. Damage caused by improper installation, unsuitable subfloors or environmental conditions outside the specified limits is excluded.

MOISTURE

Pravada engineered wood flooring must be installed and maintained in accordance with Pravada Floors’ installation and care instructions applicable to the product and finish. The specified indoor temperature and relative-humidity ranges must be maintained year-round, including when the property is unoccupied.

Wood naturally expands and contracts in response to changes in humidity. Normal seasonal movement, including minor associated gaps between boards, does not, by itself, constitute a manufacturing defect.

Damage caused by water or other liquid exposure, moisture intrusion, subfloor moisture exceeding the specified limits, wet mopping, steam cleaning, or temperature or humidity outside the specified ranges is excluded from this limited warranty. This includes cupping, crowning, buckling, warping, cracking, splitting or delamination to the extent caused by those conditions. These exclusions do not remove coverage for manufacturing defects otherwise covered by this warranty and apply only to the extent permitted by applicable law.

WEAR THROUGH

.Eligible factory-applied UV-lacquer finishes are covered by a 15-Year Limited Residential Finish Warranty from the date of original purchase. Qualifying registration within ninety (90) days of purchase extends this coverage to a total of 35 years from that same purchase date, subject to the applicable conditions, exclusions and proration schedule. Proof of purchase and registration confirmation must be retained.

Covered wear-through means that the factory-applied finish has worn through to expose bare wood under normal residential use and prescribed maintenance. For a wear-through claim the covered wear-through must be clearly visible and affect at least twenty-five percent (25%) of the total installed floor area of the warranted product. This area threshold applies to finish wear-through claims and does not apply to otherwise covered structural defects.

Scratches, scuffs, dents, reduced gloss, changes in sheen and other surface damage do not constitute covered wear-through. This finish warranty does not apply to oil-finished products.

SPECIAL LIMITED RADIANT HEAT WARRANTY

FOR SPECIES: African Pearwood, Sirari, Sapele

Radiant-heat coverage applies only to flooring products, species and installation methods expressly approved by Pravada Floors for that application. Only approved hydronic radiant heating systems are eligible. Installation over electric radiant heating systems is excluded from this limited warranty.

All species and installation-method restrictions stated in this warranty and the applicable product instructions must be followed. Approval for use over hydronic radiant heat does not override those restrictions.

For approved installations in dry climates, over hydronic radiant heat, or in other environments where dry indoor conditions are expected, including high-rise buildings, the flooring must be acclimated for 2–3 weeks before installation with the ends of the cartons open. Distribute the flooring in the actual rooms where it will be installed.

HVAC systems must operate throughout the acclimation period and maintain the specified temperature and relative-humidity conditions. Before installation, the installer must verify and document that the required environmental, flooring-moisture and subfloor-moisture conditions have been met in accordance with the applicable Pravada instructions. Completion of the stated acclimation period alone does not establish that the flooring is ready for installation. Installation must not proceed while the required conditions remain unmet.

Minor surface checking attributable to natural wood movement, particularly near plank ends, may occur in radiant-heated installations and does not, by itself, constitute a manufacturing defect. Damage caused by excessive heat, rapid temperature changes or failure to maintain the specified environmental conditions is excluded. Otherwise covered manufacturing defects remain subject to the applicable structural or finish warranty.

All exclusions are subject to applicable law.

15-YEAR LIMITED RESIDENTIAL FINISH WARRANTY — EXTENDED TO 35 YEARS TOTAL WITH QUALIFYING REGISTRATION

The following conditions apply to eligible factory-applied UV-lacquer finishes. Coverage begins on the original purchase date and extends from 15 years to a total of 35 years with qualifying registration within ninety (90) days of purchase, subject to the applicable warranty terms and proration schedule. No voluntary finish or wear-through warranty applies to oil-finished products.

WARRANTY CONDITIONS

• Flooring must be installed, used and maintained in accordance with the Pravada Floors installation and care instructions applicable to the specific product, finish and installation method.
• Flooring is intended for indoor residential use only. Outdoor installations are not covered. Any commercial coverage is governed by the applicable separate commercial warranty.
• Installation in saunas, bath or shower areas, or other locations subject to excessive humidity, repeated wetting or standing water is not covered.
• Covered finish wear must result from normal residential use and prescribed maintenance. Damage caused by accidents, abuse, severe impact, scratching, cutting, improper maintenance or other excluded causes is not covered.
• Covered wear-through must be clearly visible and expose bare wood. It must satisfy the minimum affected-area requirement stated in the Wear Through section of this warranty. That requirement applies to finish wear-through claims and does not apply to otherwise covered structural defects.
• Normal variation or reduction in gloss or sheen, surface scuffing and changes in appearance that do not expose bare wood are not covered wear-through.
• This finish warranty does not provide water-damage coverage. Damage caused by liquid exposure, standing water, leaking appliances, leaking plumbing, overflowing fixtures, hydrostatic pressure, moisture intrusion, excessive subfloor moisture, flooding, pet urine or chemical spills is excluded. Spills must be removed immediately in accordance with the applicable care instructions.
• Installation over hydronic radiant heat is permitted only for products, species and installation methods approved by Pravada Floors. All restrictions in the Radiant Heat section and applicable installation instructions must be followed. The radiant heating system must be tested and operational for at least three weeks before flooring installation. The heated subfloor surface must never exceed 27°C (80.6°F). Temperature increases or decreases must not exceed 3°C (5.4°F) within any 24-hour period, and any stricter applicable system requirements must also be followed. Damage caused by excessive heat, rapid temperature changes or non-compliant operation is excluded. Prior operation of the heating system does not replace required moisture testing. Electric radiant heating systems are excluded.
• Indoor relative humidity must be maintained between 30–50% throughout the year, including periods when the property is unoccupied. Humidification or dehumidification must be used where necessary to maintain this range.
• Indoor room temperature must be maintained between 65–75°F, approximately 18–24°C, in accordance with the applicable installation and maintenance instructions.
• An approved moisture-control system suitable for the substrate and installation method is required over concrete or gypsum-based subfloors. Moisture control over wood subfloors must follow the applicable installation instructions and account for conditions beneath the subfloor. Membranes, primers, sealers, underlayments and adhesives must be compatible with one another and with the substrate, and must be installed according to their manufacturers’ instructions.
• Before installation, the installer must test and document subfloor moisture using methods appropriate to the substrate. For bare concrete suitable for testing under ASTM F1869, calcium-chloride test results must be less than 3 pounds per 1,000 square feet per 24 hours. Wood subfloors must be tested with an appropriate moisture meter. Gypsum-based substrates, lightweight concrete and other substrates must be assessed using methods approved for those materials. All results must meet the applicable Pravada requirements and the requirements of the substrate, adhesive and moisture-control system. Installation must not proceed until those requirements are met. Dated test records must be retained and provided when reasonably requested to assess a claim. If records are unavailable, other reasonably available evidence may be requested.
• Before installation, the purchaser and installer must confirm that the delivered flooring matches the ordered product, dimensions, colour and factory finish. Incorrect products and boards with unacceptable visible conditions must be set aside and reported to the supplying dealer before installation.
• Flooring must be purchased from an authorized Pravada Floors dealer, and proof of the original purchase must be retained. Purchase eligibility remains subject to the sales-channel restrictions stated under Warranty Exclusions.

WARRANTY EXCLUSIONS


The following exclusions apply to Pravada Floors’ voluntary limited warranties according to the coverage being claimed. Damage exclusions apply to damage caused by the stated condition or activity. They do not automatically exclude an unrelated manufacturing defect otherwise covered by the applicable warranty. Nothing in these terms excludes or limits rights or remedies that cannot lawfully be excluded or limited.

• Damage caused by improper installation, unsuitable handling, cleats, stiletto heels, unprotected furniture legs, pet claws, grit, sand, stones, severe impacts or other conditions causing scratches, indentations or abnormal wear.
• Slight longitudinal bowing of uninstalled boards that falls within the applicable product manufacturing tolerances and allows proper installation does not, by itself, constitute a manufacturing defect. Boards that cannot be properly fitted without damage must not be installed and must be referred to the supplying dealer for assessment. Installation does not guarantee that an unacceptable bowed board will become flat.
• Normal seasonal expansion and contraction, including minor associated gapping, are natural characteristics of wood and do not, by themselves, constitute manufacturing defects. Cupping, crowning, buckling, excessive gapping or other damage caused by unsuitable moisture, humidity or temperature conditions is excluded.
• Damage caused by subfloor moisture, water intrusion, flooding, leaking plumbing or appliances, overflowing sinks or fixtures, standing water or similar external moisture sources.
• Damage caused by repairs, sanding, refinishing, alterations or other modifications that do not comply with Pravada Floors’ written instructions or authorization. Before undertaking non-emergency work on a claimed defect, the purchaser must notify Pravada Floors and provide a reasonable opportunity for inspection. Repair or replacement costs incurred without prior written approval are not reimbursable under this voluntary warranty, except where required by applicable law. Routine maintenance expressly required by the applicable care instructions is not an unauthorized alteration.
• Minor surface checking attributable to natural wood movement, including near plank ends in radiant-heated installations, does not, by itself, constitute a manufacturing defect. Damage caused by excessive heat, rapid temperature changes or failure to maintain the specified environmental conditions is excluded.
• Damage caused by fire, flooding, natural disasters, exposure to weather, building movement or other external events outside the flooring’s specified conditions of use.
• Damage caused by improper maintenance, cleaning with plain water, wet mopping, steam cleaning, unsuitable cleaning products, misuse or alterations inconsistent with the applicable care instructions.
• Staining or chemical damage caused by spills, pets, household chemicals or other external substances. Insect damage resulting from an infestation introduced after the flooring left the factory is excluded.
• Occasional squeaking, popping or crackling associated with normal wood movement or an otherwise compliant installation does not, by itself, establish a manufacturing defect.
• Noise or damage caused by inadequate subfloor inspection or preparation, loose subfloor panels, subfloor separation, excessive deflection, building settlement, unsuitable fasteners or improper fastening. Subfloor preparation and fastening must comply with the applicable installation requirements.
• Products sold as is, through auctions, online marketplaces or clearance/liquidation channels, or by sellers not authorized by Pravada Floors Inc, are excluded from this voluntary warranty, 
• Cracking, splitting, separation, warping or other damage caused by humidity, temperature or moisture conditions outside the specified limits. The presence of such a condition does not, by itself, establish that an unrelated manufacturing defect is excluded.
• Products sold as is, through auctions, online marketplaces or clearance/liquidation channels, or by sellers not authorized by Pravada Floors Inc, are excluded from this voluntary warranty.
• Cracking, splitting, separation, warping or other damage caused by humidity, temperature or moisture conditions outside the specified limits. The presence of such a condition does not, by itself, establish that an unrelated manufacturing defect is excluded.
• Dissatisfaction based solely on normal natural variations between the delivered flooring and samples, photographs, printed materials or digital representations. Samples and images illustrate general appearance and cannot show every natural variation. This exclusion does not excuse delivery of an incorrect product or exclude an otherwise covered manufacturing defect.
• Adhesive tape and adhesive-backed protective materials must not be applied directly to the finished flooring surface. This prohibition applies regardless of brand, colour, adhesive strength, advertised suitability or removal time, including painter’s tape and low-tack tape. Damage caused by application or removal, including adhesive residue, staining, changes in sheen or finish lifting, is excluded. Testing tape on a small area does not authorize its use.
• Scratches, dents, gouges and indentations caused by use, handling, furniture, footwear, pets, impacts or other external causes. These conditions do not constitute covered finish wear-through.
• Damage or failure caused by installing or using flooring in an application, location or environment for which the particular product is not approved.
• Normal variations in colour, grain, texture and character that are consistent with the product’s specified grade and design, together with normal colour changes caused by ageing, oxidation or exposure to light. New or replacement flooring may differ in colour, grain, texture or sheen from display samples or previously installed flooring.
• No voluntary finish or wear-through warranty applies to UV-oil, natural-oil or hardwax-oil finishes. This finish exclusion does not remove structural coverage otherwise available under the applicable structural warranty.

SUN FADING

Wood naturally changes colour with age and exposure to light. Depending on the species, finish and conditions, flooring may darken, lighten or otherwise change in appearance. Areas covered by rugs, furniture or other objects may age differently from exposed areas.

Normal colour changes resulting from ageing, oxidation or light exposure are not manufacturing defects and are excluded from this limited warranty, to the extent permitted by applicable law.

REDUCING UNEVEN LIGHT EXPOSURE

The following measures may help reduce direct light exposure and uneven colour change:

• Periodically reposition rugs and furniture where practical. Lift furniture rather than dragging it across the floor.
• Use suitable curtains, blinds, shutters, awnings or other shading to reduce direct sunlight.
• Consider appropriate glazing or window films, following the window and film manufacturers’ compatibility and installation requirements.
  
  These measures do not guarantee that fading, darkening or other natural colour changes will be prevented or that existing colour differences will disappear. Consult Pravada Floors or a qualified flooring professional before attempting corrective sanding, refinishing or other surface treatments.

HOW TO CLAIM

Notify the selling dealer in writing within thirty (30) days after discovering the claimed defect. Include proof of purchase, photographs and a description of the issue. If the dealer is unavailable or unresponsive, contact Pravada Floors at 1-888-772-8232 or through our contact page for submission assistance.

Pravada Floors may reasonably request product and batch identification, confirmation of the factory finish, registration confirmation where applicable, relevant installation and maintenance records, access to the affected flooring and samples necessary to assess the claim. Keep the applicable instructions and purchase records where available.

After discovering an issue, take reasonable steps to prevent further damage and preserve relevant photographs, affected material and other evidence. Allow Pravada Floors a reasonable opportunity to inspect before non-emergency repairs, refinishing or removal. Necessary emergency measures to protect people or property may proceed; document the condition and the measures taken where reasonably possible. The scope of destructive sampling and responsibility for inspection costs must be agreed before that work proceeds.

Late notice alone does not void coverage. Where permitted by law, coverage may be limited only to the extent that delay causes additional damage or materially prejudices investigation of the claim. Applicable statutory rights and limitation periods remain unaffected.

REMEDIES AND PRORATION

For a covered claim, Pravada Floors may, at its option, repair, refinish or replace the affected flooring, or provide a prorated credit or refund.

The value of any remedy under this voluntary limited warranty is subject to the applicable Warranty Proration table and the original price invoiced by Pravada Floors for the affected material to its dealer, distributor, agent or installer. Registration status and the time elapsed since the original purchase determine the applicable percentage. See the Warranty Proration table in the complete warranty.

Unless Pravada Floors agrees otherwise in writing, and subject to applicable law, this voluntary warranty does not cover labour, removal, reinstallation, additional materials, subfloor work, adhesives, supplies, or moving furniture and other items.

Replacement material may be selected from the same product or a comparable current product. An exact match in colour, grain, texture or sheen is not guaranteed.

Repaired or replaced material remains covered for the unexpired portion of the original applicable warranty. Repair or replacement does not restart or extend the original warranty period.

LEGAL RIGHTS AND LIMITATIONS

This limited warranty describes the voluntary warranty provided by Pravada Floors Inc. It is additional to rights and remedies that cannot lawfully be excluded or restricted. Nothing in this document excludes or limits applicable mandatory consumer protections, statutory rights or implied warranties that cannot lawfully be excluded.

Subject to those rights, the remedies and monetary limits stated in this document are the remedies available under this voluntary limited warranty. Incidental or consequential damages are excluded under this voluntary warranty only to the extent permitted by applicable law.

Some provinces, states or other jurisdictions do not permit certain exclusions or limitations, so those provisions may not apply to you. You may have other rights that vary by jurisdiction. Where a provision is not permitted by applicable law, it does not apply; the remaining provisions continue to apply to the extent lawful.

No dealer, installer, agent, representative or distributor is authorized to modify this voluntary warranty on Pravada Floors’ behalf. Coverage remains subject to the original-purchaser, original-installation-site and non-transferability provisions stated in this warranty.

For more information, please contact us.

Notes

• Hickory, African Teak and Acacia Walnut are excluded from warranty coverage for installation over radiant heat.
• African Pearwood, Sirari and Sapele are excluded from warranty coverage for glue-down installation over radiant heat. Any permitted radiant installation must comply with Pravada’s applicable product-specific installation instructions. Only approved hydronic systems are permitted; electric radiant systems are excluded.
• For a wear-through claim, qualifying wear-through must be clearly visible and affect at least twenty-five percent (25%) of the total installed floor area of the warranted product. This wear-through threshold does not apply to an otherwise covered structural defect.
• No voluntary finish or wear warranty applies to UV-oil, natural-oil or hardwax-oil finishes. This exclusion does not remove otherwise eligible structural coverage or rights that cannot lawfully be excluded.
• Published dimensions are nominal and subject to applicable product specifications and manufacturing tolerances. This does not excuse supplying a different product from the one purchased.

35-YEAR LIMITED WEAR WARRANTY

The manufacturer warrants to the original end consumer of laminate flooring panels for 35 years from the date of purchase such that: the decor surface of the panels will not wear through. This limited warranty is NON-TRANSFERABLE, covers only approved product applications and is subject to the procedures, limitations, conditions, disclaimers and exclusions set forth herein. This limited warranty only covers the original materials purchased. The panels will not fade from sunlight or normal artificial lighting and resist stains. The panel joints will remain secure after installation and are free from manufacturing defects.

ALL PLANKS ONCE INSTALLED WILL BE CONSIDERED AS ACCEPTED BY THE INSTALLER AND/OR HOMEOWNER.

35-YEAR LIMITED WARRANTY CONDITIONS

The laminate flooring panels must be properly installed in accordance with installation instructions, and must be used only for indoor areas according to their utility rating. This limited warranty does not cover negligence, improper installation or maintenance, damages resulting from improper care, insufficient protection, improper alterations or repairs to the original materials, insects, severe accidents, exposure to extreme heat, moisture or dryness, inadequate product choice for conditions, burns, fire, natural disasters, or “Acts of God.” The surface wear must be readily visible and cover at least 15% of the total area of flooring product for a claim to be considered. The surface wear or damage is not the result of abuse, improper care and maintenance, sliding furniture or heavy objects across the floor without proper protection, severe impact, scratching, curling, or chemical damage. Variation or reduction in gloss in not considered wear. This limited warranty applies to water damage from normal household spills when removed promptly. This limited warranty specifically excludes water damage from standing water, urine, or other corrosive liquids, excessive subsurface penetration or moisture emissions from concrete, leaking pipes or faucets, leading appliances such as but not limited to washing machines, dishwashers, and refrigerators, hydrostatic pressure, flooding, natural disasters, or Acts of God. This limited warranty does not cover mouldings, underlay or accessories that are used with this product or any damage resulting from the use of these products with flooring. Laminate flooring panels installed with any manufacturing defect are not covered by this limited warranty. Any known manufacturing defect must be reported prior to product installation, or under any circumstance, no longer than thirty (30) days after the date of purchase to be covered under this limited warranty. Any such defective material will be replaced at no additional cost to the customer. Any damage that occurs during shipping is the responsibility of the shipping company. This limited warranty does not cover difference in sheen that may occur from board to board with medium to dark colours of the product. Humidity should be between 35-55% and maintained throughout the year. Maintaining humidity levels may require use of a humidifier/dehumidifier. Pravada laminate floors may be installed over hydronic radiant heat subflooring. To prevent buckling, warping, and cupping, never change the temperature of radiant heated subfloors by more than 1°C (2°F) each day. Before installing Pravada laminate, radiant heat systems must have been tested and operational for at least three weeks. Surface temperature of the subfloors must not exceed 27°C (82°F). Abruptly turning on or off the radiant heat system can cause crowning and cupping of the boards which will not be covered by warranty. It is recommended that radiant heat systems be turned on and off gradually. Changing temperatures can affect the moisture content of wood products. As temperature rises, moisture decreases and may cause wood to shrink, and gaps will occur between boards. However, once the temperature decreases, moisture increases and the boards will close back up. This is known as seasonal gapping and will occur with or without a flooring heating system and in not covered by warranty. Using a humidifier/dehumidifier may decrease the effects of seasonal gapping. Moisture of concrete subfloors or other subflooring must be tested prior to installing the floor. Tests must result in less than 2 lbs per 1000 square feet per calcium chloride moisture test. Written documentation of the moisture test must be obtained to validate this warranty. A moisture barrier is required is required over concrete or gypsum floors and recommended for wood subfloor. Some squeaking or noise from flooring can be expected with humidity and temperature fluctuations, uneven subfloors, tight floorboards or inadequate space or expansion gaps. To prevent squeaking, ensure humidity is maintained between 35-55%, closely monitor temperatures, allow adequate expansion gap space around the floors, and examine subfloors prior to installation. Floors installed over subfloor with variations exceeding +/- 2mm in 2m will void warranty. Consumer should level subfloor or use recommended glue for added strength in areas where floor is not level. Discoloration caused by area rugs is not covered under warranty. This limited warranty excludes dissatisfaction with colour, shade, texture variations from samples or printed colour representations of Pravada laminate products.

WARRANTY CLAIMS

This limited warranty is not transferable, and extends only to the original end consumer. Any claim under this limited warranty shall be made by contacting your retailer within thirty days after the defect is detected. Proof of purchase with the date of purchase must be presented with claim along with a copy of this insert which includes installation instructions and warranty. This limited warranty covers the repair or replacement, at the manufacturer’s option, of the affected laminate flooring panels. If repair is not commercially practicable, or if the design or model line that is claimed for is no longer available, the manufacturer will replace the affected materials with another design or model line of equal value. The above constitutes the customer’s sole and exclusive remedy for claims under this limited warranty. This limited warranty constitutes the entire agreement between parties.

DISCLAIMERS

This limited warranty does not create for or impose upon the manufacturer any obligations or liabilities arising from any other warranties, express or implied, including merchantability or fitness for a particular purpose. Pravada Floors Inc. shall not be liable to the customer or any other person for any loss of time, inconvenience, expenses, costs, or other incidental, special or consequential damage and disclaims liability for break of any other express implied warranties with respect to this product. The repair of defective product material or the supply of replacement product, are the sole remedies. Some jurisdictions do not allow exclusion or limitation or consequential damages, so the foregoing exclusion or limitation of incidental or consequential damages may not apply. This limited warranty gives the customer specific legal rights. Such rights may vary from one jurisdiction to another. For more information, please contact us.

Lifelux Waterproof WPC | Limited Warranty Information

IMPORTANT NOTES

1) Installation and maintenance guidelines MUST be followed as a condition for this warranty. Failure to comply with the installation and maintenance guidelines supplied with each carton is subject to denial of the claim.

2) Buyers, owners and/or installers are solely responsible for visually inspecting floors prior to installation. Defects identified after installation will NOT be covered by this warranty.

3) EVOLUTIONZ Floors are manufactured to meet the industry’s highest quality standards to ensure they are free of defects. Each board is meticulously inspected before and after the finishing process to make sure it complies with EVOLUTIONZ Floors’ high-quality standards. You can easily get technical assistance as well as care & maintenance tips by contacting your local retailer or EVOLUTIONZ Floors directly at our toll-free number 1-888-772-8232.

WARRANTY COVERAGE

This warranty is only extended to the original purchaser of Nauticor SPC floors and CANNOT be transferred.

35-YEAR LIMITED LIGHT WARRANTY

This quality SPC plank is guaranteed not to wear through or stain for the duration of 35 years in your home. From the date of purchase, your floor will be free from manufacturing defects and will not wear through or permanently stain from common household stains when installed and maintained according to instructions supplied with each carton. EVOLUTIONZ Floors warrants the original purchaser of Nauticor SPC flooring a 35-year limited light warranty that includes protection against:

- Wear Layer for 3 years;

- Milling, manufactured defects (1), abnormal wear (2) and edge curling, under normal household conditions;

- Waterproofing (3) under normal use conditions;

(1) Waste factor is an industry term that refers to an allowance of manufacturing defects in flooring that is represented by no more than 5% of the total square footage of your purchase. Accordingly, it is warranted that no more than 5% of your floors will exhibit any manufacturing defects. Note that wastage is NOT covered by this warranty.

(2) It is considered “abnormal wear” when floors wear through the wear layer to the degree that the printed pattern is affected or altered.

(3) Although Lifelux WPC planks are designed to be 100% waterproof and mold/mildew free, water can still accumulate under or in between planks resulting in mold and/or mildew growth due to prolonged exposure to moisture. Spills should be cleaned in a timely manner to prevent mold or mildew growth which damages are NOT covered by this warranty.

10-YEAR LIMITED COMMERCIAL WARRANTY

Our 10-year limited commercial warranty for this quality WPC plank means that for 10 years, from the date of purchase, your floor will be free from manufacturing defects and will not wear through when installed and maintained according to instructions supplied with each carton. Improper installation or workmanship should be directed to the contractor who installed the floor.

EXCLUSIONS – WHAT IS NOT COVERED BY WARRANTY

- Colour fading resulting from overexposure to sunlight’s UV rays;

- Planks installed with visible defects. Please refer to IMPORTANT NOTES at the beginning of this document;

- Consequential or incidental damages, such as any loss, expense or damages other than to the flooring itself that may result from a defect in the flooring;

- Poor/improper installation including, but not limited to, installation by non-licensed individual(s);

- Improper maintenance or inadequate care, including, but not limited to, mold or mildew growth as a result of excessive moisture accumulation, burns, tears, indentations, stains or reduction in gloss level due to normal use and/or exterior applications;

- Damage caused by excessive sunlight;

- Gapping, shrinkage, squeaks, fading or structural subfloor related issues. NOTE: Temperature variations such as excessive heat (29oC/85oF) or below freezing (-4oC/25oF and below) may cause temporary expansion or contraction of the product;

- Open joints of 0.01 inches (0.2mm) or less are not considered a defect under the joint integrity warranty. Joints compromised by improper installation, lack of continuous climate control, or obstructions creating pinch points are specifically excluded by this warranty;

- Damages caused by urine or other bodily fluids;

- Damages caused by furniture without felt pads or protective covers;

- Damages caused by sharp objects making contact with the floor – including high-heels;

- Other finishes – This warranty covers Lifelux WPC factory applied finish only. The application of any other finishes will void warranty against finish wear;

- Non-Traditional Installations such as installation on walls or ceilings, and usages for purposes other than flooring;

- Claims related to incorrect floor type, model, collection or color once the floor was installed.

HOW TO MAINTAIN YOUR WARRANTY

- Follow installation and maintenance guidelines;

- Inspect all planks prior to installing floors; Planks installed with visible defects are not covered by this warranty.

- If quality issues are suspected before or during installation, contact retailer immediately.

CLAIMS

This guarantee applies only to the original purchaser and proof of purchase is required for all claims. Claims for wear must show a minimum dime size area. This guarantee is pro-rated based on the amount of time the floor has been installed. If you wish to file a claim under warranty, contact the authorized dealer where the flooring was purchased.